Mix and Match
Refund policy
Return & Refund Policy
Last Updated: [Insert Date]
At RowCo Outfitters, we want you to love what your kids wear. If you’re not completely satisfied with your purchase, please review our policy below.
1. Returns (7-Day Policy)
We accept returns within 7 days of delivery.
To be eligible for a return:
- Item must be unused, unworn, and in original condition
- Tags must be attached
- Item must be in its original packaging
Any returns requested after 7 days of delivery will not be accepted.
2. No Refund Policy
Please note that we do not offer refunds.
Once your return is approved, you will receive:
- Store Credit, OR
- Product Exchange (same item or different item of equal value)
3. Exchanges
We offer exchanges for:
- Wrong size
- Damaged or defective item
- Incorrect item received
If you wish to exchange, contact us within 7 days of delivery.
4. Damaged or Incorrect Items
If you receive a damaged or wrong product:
- Contact us within 48 hours of delivery
- Provide clear photos of the issue
We will arrange a replacement at no extra cost.
5. Non-Returnable Items
The following items are not eligible for return:
- Worn or used items
- Items without original tags
- Items returned after 7 days
6. Return Process
To initiate a return:
- Email us at RowCoOutfitters@gmail.com
- Include your order number and reason for return
- Our team will guide you through the next steps
7. Shipping Costs
- Customers are responsible for return shipping costs
- Original shipping charges are non-refundable
8. Policy Updates
RowCo Outfitters reserves the right to update this policy at any time.
